Frequently Asked Questions

Where do you ship?

We offer free standard shipping within the contiguous United States. See our Shipping Policy for details.

When will my order arrive?

Orders are processed in 1–3 business days. Transit typically takes 4–7 business days after shipment. Business days are Monday through Friday, excluding holidays.

How can I return an item?

Contact us within 30 days of receiving your order to start a return. Return shipping is free and there is no restocking fee. See the Return & Refund Policy for eligibility and instructions.

When will I receive a refund?

Refunds are issued to the original payment method within 10 calendar days after we receive the item or proof it was sent back. Your payment provider may need additional time to post the refund.

How do I check product compatibility?

Contact us with the product name and your model details before ordering. We will help with the information available.

How do I contact you?

Email info@gulfboltsupply.com or call +1 (361) 575-6441. Our store is open Monday–Friday, 8:00 AM–5:00 PM Central Time; holiday hours may differ.